BA breaks down communication barriers while travelling

British Airways has developed an app for customers with accessibility needs.  Hearlo is an app designed to offer travel support with confidence and dignity.  Also offers a checklist that goes through every step of the journey.

Watch to see how it can be used.

Download for free.  Find out more at ba.com/accessibility

Let us know if this travel option is for you.  Drop us a line in the comment box below.

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British Airways developed an #app for travellers with accessibility needs https://t.co/vLR8eo1yFO it helps with boarding pass, onboard and landing #britishairways #traveling #ynuktv

— YourNewsUKtv (@YourNewsUKtv) February 10, 2026